Overview
With a global revenue loss increasing year over year, the Telecom industry is one of the most vulnerable to fraud.
The advent of AI-powered fraud, including the malicious influence of existing AI engines, deepfake misleading recommendations and AI-generated “interactive-like” voice messages, is exacerbating this phenomenon.
Dozens of installations in production worldwide at major Telecommunications providers make HCLTech a leader in revenue intelligence solutions for the Telecom industry, including areas such as fraud prevention, risk avoidance and sensitive data retention.
Our offerings combine powerful AI tools with a documented ability to efficiently manage medium and large-scale projects for Telecom Service Providers. This enables our clients to enforce real-time controls to detect and prevent dangerous transactions before they are completed.

Hear from one of our customers about how they are addressing fraud risk management challenges in the teleco industry.
Solution
HCLTech’s Fraud Management solutions offer effective protection against:
Subscription Fraud
Identify and stop subscription fraud attempts and provide evidence that enables CSPs to intervene in the activation process as early and rapidly as possible
Scam Calls / SMS
Detect scam calls /SMS and deep fake calls via Machine Learning modules
International Revenue Share Fraud (IRSF)
Prevent fraud in international call traffic by detecting in real time suspicious patterns to premium rate numbers
Roaming Fraud
Decrease CSPs risk in the roaming environment by taking swift, targeted action to prevent roaming fraud.
Account takeover and equipment fraud
Mitigate the theft of equipment by transferring eSIM data safely across devices
IoT abuse
Prevent exploitation of M2M communication protocols from malicious use
eCommerce, mCommerce and content fraud
Identify and stop suspicious financial transactions in real time using pattern and ML transaction score
Interconnect bypass fraud – SIM box
Protect Interconnect revenues by identifying and stopping bypass fraud, quickly and effectively
On-your-premises equipment (PNX, VoIP) compromise
Avoid device and data tampering by implementing security of assets standards
Revenue Intelligence
Differentiators
At HCLTech, we understand the complexities of revenue assurance and that’s why leading providers around the globe trust our cutting-edge solutions. We’ve been empowering customers with AI-driven fraud prevention, detection, and real time control helping them stay ahead in an ever-evolving and threatening digital landscape.
>28
Years of continuous product evolution
Unparalleled scalability up to
>2B
events monitoring per day
Machine-Learning based fraud detection since
2004
25-year track record of success
and partnership with over 60 customers globally
Resources
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